ai chat & voice assistant
AI Assistant
AI assistants for website chat and phone calls, trained on your business so customers get quick answers and inquiries reach your team.
The problem this solves
Customers ask the same questions before they book or buy. Answering every chat and call manually is slow, and interest often arrives after hours when no one is available.
Useful outcomes
Website chat answers common questions and captures inquiries while visitors are already on your site.
The phone assistant answers calls, handles basic intake, and routes the right details to your team.
Both assistants draw from the same business knowledge, so customers get consistent answers across chat and phone.
Process
- 01Identify the questions customers ask most across the website and phone.
- 02Build the chat assistant and voice call flow around your services, policies, intake needs, and handoff rules.
- 03Deploy the chat widget, connect the phone assistant, and route leads to your preferred channels.
Pricing
Setup Fees
One-time setup. Chat and voice can share the same business knowledge base.
Chat Setup
$500
Website chat widget, lead capture flow, training, testing, and launch.
Voice Setup
$950
Phone assistant call flow, intake routing, training, testing, and launch.
- Discovery session to map customer questions, call flows, and routing needs
- Assistant logic design for website chat and phone intake
- Training on your business, services, policies, and FAQs
- Website chat and phone integration configuration
- Notification routing to your preferred channel
- Pre-launch testing and refinement
Ongoing
Monthly support by channel. Usage fees are passed through at cost.
Chat
$75/mo + usage
Keeps the website chat assistant accurate as your business changes, with usage costs passed through at cost.
- Answer and routing updates as your business changes
- New question identification from conversation logs
- Uptime and delivery monitoring
- Monthly usage and conversation summary
Voice
$175/mo + usage
Keeps the phone assistant reliable, current, and aligned with your intake process.
- Call flow and routing updates as your business changes
- New question identification from call summaries
- Phone integration and delivery monitoring
- Monthly usage and call summary
Why Pietra
Chat is built for website visitors. Voice is built for phone calls.
Uses shared business knowledge so the customer experience stays consistent.
Handles the first layer of customer interaction outside business hours and during busy periods.
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